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Common Issues, Questions & Answers

Below are some frequently asked questions and known issues related to EasyAdmin. If your issue isn't listed here, feel free to join the Support Discord for help.

🔧 I'm getting yarn build errors!

Fix:
Update to EasyAdmin 7.4 or higher.

🔑 How can I change the menu key?

Answer:
Read more about changing keybinds here

⚠️ EasyAdmin's deferral is conflicting with my adaptive card!

Fix:
If EasyAdmin is causing flickering or conflicts with another adaptive card resource, try adding this line to your server config (server.cfg):

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set ea_presentDeferral "false"

This disables the progress display after EasyAdmin defers the connection, which should resolve the flickering issue.

🕹 My EasyAdmin only opens if I press and hold the menu key.

Fix:
This is likely due to an incorrect keybind setup. Delete any lines mentioning EasyAdmin in the following file:

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%appdata%/CitizenFX/fivem.cfg

Then restart your client.

❌ I can't connect, and EasyAdmin says to contact an administrator. What do I do?

Fix:
Your banlist file has a formatting error. This often happens after manual edits. To fix:

  1. Use a JSON Validator to check the file.
  2. Correct any syntax errors.
  3. If unsure, remove any recently added or broken bans.

🐞 I found a bug, where do I report it?

Answer:
Report it on the EasyAdmin GitHub Issues page.

🔐 I gave myself admin permissions, but I can't open the menu.

Fix:
Add the following line to your server.cfg and restart the server:

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setr ea_logLevel 3

This enables detailed logging. After reconnecting, check the console to see which permissions EasyAdmin recognizes.

  • If all permissions return false, you may have misconfigured them.
  • Double-check your server.cfg and permission setup.

🚫 I'm getting "Access denied" errors when someone joins the server!

Fix:
Make sure the following lines are in your server.cfg:

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add_ace group.admin easyadmin allow
add_ace resource.EasyAdmin command allow

These lines grant necessary permissions for the admin group to use EasyAdmin.

📁 Saving banlist backup failed! Please check if EasyAdmin has permission to write in the backups folder!

Fix:
EasyAdmin can't write to the backups folder because it lacks permissions.

  • Ensure your server has read and write access to the backups folder inside the EasyAdmin directory.
  • If you're on ZAP-Hosting, use the "Set FTP Permissions" button in your control panel.

🤷‍♂️ Getting a different problem?

Join the EasyAdmin Support Discord for real-time help from the community and developers.